Why MUSE is built around trust, transparency and safer at-home use

We publish the test report instead of hiding behind vague claims

Many beauty-device brands use phrases such as “clinically tested” or “clinically proven” without showing customers the actual report, sample size, test duration, measurement method or limitations.

MUSE takes a different approach. We make the Intertek report available so customers can see what was tested, how it was assessed, what results were measured and what the limitations were.

A disclosed study should not be judged as weaker simply because the sample size and duration are visible. The fair comparison is not between a published cosmetic performance study and a perfect large-scale medical trial. The fair comparison is between a brand that shows its report, sample size, endpoints and limitations, and brands that make performance claims without publishing the underlying evidence.

We explain the limits of cosmetic evidence clearly

MUSE is an at-home cosmetic beauty device. It is not presented as a medical treatment, a surgical alternative or a guaranteed result for every user.

The Intertek report should be understood as product-specific cosmetic performance evidence under tested use conditions. It supports the type of visible cosmetic improvements customers may reasonably expect, while still recognising that individual results can vary depending on skin condition, age, routine, consistency of use and suitability.

For us, responsible beauty technology means being clear about both the potential benefits and the limitations.

We provide a skincare and treatment compatibility checker

One of the most important safety questions with RF, EMS and light-based beauty devices is not only whether the device works, but whether it is suitable to use with a customer’s current skincare products, active ingredients or recent treatments.

That is why MUSE includes a compatibility checker. The checker is designed to help customers understand whether products or treatments may be suitable before, during or after using MUSE. It can provide guidance based on the type of product or treatment, the relevant device mode and the timing around use.

Many product pages simply tell customers to “read the manual” or “consult a professional”. MUSE goes further by giving practical compatibility guidance in a format customers can actually use.

We separate guidance by device mode

MUSE is not treated as one generic beauty tool. RF, EMS and product-import modes interact with skin in different ways, so customer guidance should reflect that.

A product that is suitable with one mode may not be suitable with another. Treating all modes the same would be less useful and less careful.

We provide detailed contraindications before purchase

Trustworthy beauty technology should make suitability clear before a customer buys, not only after they open the box.

MUSE provides detailed contraindications and safety warnings so customers can check whether the device is appropriate for them. This is particularly important for people with medical implants, pacemakers, pregnancy or nursing considerations, active skin conditions, recent procedures, fragile skin, eye-related concerns or other circumstances where RF, EMS or light-based use may not be suitable.

Clear contraindications are not a weakness. They are a sign that the brand is taking customer safety seriously.

We do not treat transparency as a marketing risk

Some brands avoid publishing detailed information because details can be taken out of context. A disclosed sample size can be criticised. A visible limitation can be misread as a flaw. A detailed contraindication list can make a product appear more complex than a competitor that says very little.

We believe the opposite approach is better for customers. Transparency should not be punished. A brand that shows its report, explains limitations and provides safety guidance is giving customers more information, not less trust.